A plumb bob6/5/2023 Please keep your proof of postage from the Post Office until we have confirmed that we have received your returned items. If goods are returned to us after 10 working days or not in a fully resaleable condition, we reserve the right to refuse a refund or to deduct a 25% re-stocking charge. The customer is liable for any goods returned to us that arrive damaged due to poor packing on the customers part. The cost of returning any goods other than faulty goods is paid by the customer. Should you wish to return anything to us we will be happy to refund or exchange any goods returned to us unused, undamaged and fully resaleable within 10 working days of receipt by the customer. We offer a comprehensive and efficient export service including:įor more information please do contact our export department: hope you will be pleased with your purchase.You will be given the option to cancel the order or wait for the goods.įrom our UK headquarters, we export orders of all sizes to many countries across Europe and worldwide, particularly the US and the Middle East. If an item is not available at the time of purchase, we will inform you and advise of the estimated delivery date. When we receive the item we will send it to you by next-day delivery. **If an item is out of stock we will contact you immediately, inform you when it will be in stock and then get hold of it as quickly as possible. We make every effort to keep all our products in stock. Please either email us with your order and we will get back to you immediately with delivery costs or buy the goods online and we will call you to arrange any additional payment. It is possible to order goods for delivery to most countries worldwide, however, due to the wide range and size of our products it is impossible to state these costs online. Unlike many UK based retail websites we aim to provide our export customers with the same standard of service as our UK customers. For Prices please call or email outside the UK *UK Mainland excludes Northern Ireland, Scottish Highlands, Offshore Islands and the Channel Islands.ĭelivery charges to the above areas are subject to the weight and volume of products purchased. Saturday Delivery (orders must be placed before 12:00noon on Friday) £25.00.Royal Mail second class signed for delivery £4.20 (subject to size and weight).We will confirm the despatch of a web order by email. We despatch orders Monday to Friday and our standard delivery days are Monday to Friday although we can arrange a Saturday morning delivery if requested. We will normally send your order the next working day for stock items or the same day if we receive your order before 2pm.
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